Shipping
Delivery Options
- Local Pickup
An email will be sent when your order is ready for pickup. To schedule a pickup, please contact us at 778-513-9997 or supportBC@leapsports.ca
Vancouver Warehouse & Showroom: Unit 180, 2639 Viking Way, Richmond British Columbia V6V 3B7
Victoria Pickup Facility: 2208 Galaxy PI, Victoria British Columbia V8N 5J6
- Domestic Shipping
We offer domestic shipping across Canada (exclude Islands). The shipping costs will be flat rates and will be shown at checkout.
Please note that for orders that require shipping, we will use a third-party carrier to deliver your item(s). The carrier will place the item(s) at your curbside or driveway. The shipping service does not include unpacking or moving the item(s) into the building. The delivery will not be guaranteed successful if the package violates shipping vendors' policies in which case a full refund will be issued.
Orders are generally shipped within 5 business days. Oversized items will be shipped via a third-party freight company due to weight and size restrictions from the shipping vendors. Normally the processing time of freight shipping will take 7-10 business days.
If you choose shipping and notice any damage to the box upon receiving your goods, please contact us via email at supportbc@leapsports.ca within 24 hours of receipt, and kindly include photos of the damage. If the product is intact, please feel free to use it with confidence. If the product is damaged due to packaging issues, we will address the matter according to our return policy.
Get In Touch
If you have any issues or questions about your order, please contact us at 778-513-9997 or email at supportBC@leapsports.ca